Detailed explanation
Examples
Frequently asked questions
Workflow or agent?
Workflow = defined path. Agent = decides the steps itself. Often start with a workflow and add agency gradually.
Related terms
Autonomous Agent
An AI system that plans and executes a series of actions to reach a goal with little human input.
AI Agent
An AI agent is an autonomous software system that perceives its environment, reasons, and takes actions to achieve a goal — often using an LLM as its brain and tools (APIs, search, code) to act.
API
An interface that lets an application call a service's functions — including an AI model — via HTTP requests.
AI Automation
Using AI to automatically perform repetitive or cognitive tasks on behalf of a human.
Copilot
An AI assistant embedded in a tool to suggest, complete or execute actions alongside the user.
Last updated: 7/15/2026